Terms and Conditions - A2P SMS Services |

Terms and Conditions

A2P SMS Services Agreement

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1. Agreement to Terms

By subscribing to SMS communications from , you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not subscribe to our SMS services.

Important Notice

These Terms govern your use of our Application-to-Person (A2P) SMS messaging services. Please read them carefully before subscribing.

2. Description of SMS Use Cases

utilizes A2P SMS messaging for the following authorized purposes:

Authorized Message Types

Appointment Reminders
Service Notifications
Promotional Offers
Customer Surveys
Transactional Alerts
Marketing Communications
Delivery Updates
Security Alerts

Message frequency will vary based on your interactions with our services and your preferences. You can adjust your communication preferences at any time.

3. Opt-Out Instructions

You have the right to stop receiving SMS messages from us at any time. To opt-out:

1
Text "STOP" to the number from which you received our message. You will receive one final confirmation message.
2
Text "HELP" for assistance or to see supported commands.
3
Contact us directly using the information below to request removal from all SMS lists.
4
Update preferences through your account settings on our website.

Important: After texting STOP, you will no longer receive SMS messages from us unless you re-subscribe. Standard message and data rates may apply to HELP and STOP requests.

4. Customer Support Contact

For questions, concerns, or assistance with our SMS services:

Support Channels

Business Hours

Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 2 PM EST

5. Message & Data Rate Disclosure

Disclosure Notice

Message and data rates may apply when you send or receive SMS messages. These charges are determined by your mobile carrier and service plan.

Carrier Charges

We do not charge you for sending or receiving SMS messages, but your mobile carrier may apply standard messaging and data rates according to your service plan. Contact your carrier for specific pricing information.

is not responsible for any charges incurred from your mobile carrier.

International messaging may incur additional charges. Check with your carrier if you have questions about international messaging rates.

6. Carrier Liability Disclaimer

Legal Disclaimer

Limitation of Carrier Liability

Participating wireless carriers are not liable for delayed or undelivered messages. SMS services are provided on an "AS IS" and "AS AVAILABLE" basis.

We cannot guarantee delivery of all messages due to factors beyond our control, including but not limited to:

  • Network availability and congestion
  • Carrier limitations and restrictions
  • Device compatibility issues
  • Wireless signal strength and coverage
  • Technical limitations of mobile devices
  • Force majeure events

Message delivery times may vary and are not guaranteed. Some messages may be delayed or not delivered due to the aforementioned factors.

7. Age Restriction

18+ Requirement

Age Verification

You must be at least 18 years of age to subscribe to and use our SMS services. By subscribing, you represent and warrant that you are 18 years of age or older.

If we become aware that a minor has provided us with personal information without parental consent, we will take steps to remove such information and terminate the minor's subscription.

8. Privacy Policy

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy.

Privacy Commitment

We will not sell, rent, or share your mobile number with third parties for their marketing purposes without your explicit consent.

For detailed information about how we handle your personal data, please review our comprehensive Privacy Policy:

View Our Privacy Policy

By subscribing to our SMS services, you acknowledge that you have read and understood our Privacy Policy.

9. Additional Terms

Service Modifications

reserves the right to modify, suspend, or discontinue SMS services at any time without prior notice. We may update these Terms periodically; continued use after changes constitutes acceptance of the modified Terms.

Compliance with Regulations

Our A2P SMS services comply with applicable laws and regulations, including:

  • Telephone Consumer Protection Act (TCPA)
  • CTIA Messaging Principles and Best Practices
  • Carrier-specific guidelines and requirements
  • Applicable state and federal communications laws

Limitation of Liability

To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of SMS services.

By subscribing to our SMS services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.